Terms & Conditions

These Terms and Conditions govern your use of the Livora website and any purchases made through our platform. By accessing or using our site, you agree to be bound by these terms in full. If you do not agree, please do not use our website.

To use our website and make purchases, you must be at least 18 years of age, or have the consent of a parent or legal guardian. By using our site, you confirm that you meet this requirement.

• All product listings on our website are subject to availability. We reserve the right to discontinue any product at any time.

• By placing an order, you confirm that the information you provide is accurate and complete.

• We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent or unauthorised activity.

• All prices are listed in the local currency and are inclusive of applicable taxes unless stated otherwise.

• Payments are due at the time of checkout. We accept major credit and debit cards, mobile banking, and other payment methods listed on our site.

• Livora reserves the right to update pricing at any time without prior notice.

• We offer multiple shipping options as detailed during checkout. Estimated delivery times are provided as a guide and are not guaranteed.

• Shipping costs are calculated at checkout based on your location and chosen delivery method.

• Livora is not liable for delays caused by courier services, customs, or incorrect delivery information provided by the customer.

We want you to love every pair. If you are not fully satisfied with your purchase, please review our Return and Refund Policy for eligibility, timelines, and the steps to initiate a return. Our policy is designed to be fair and straightforward.

• We make every effort to display our products accurately, including colours, materials, and sizing. However, slight variations may occur due to photography and screen settings.

• Livora does not guarantee that product descriptions or images are entirely error-free. If you receive a product significantly different from its description, please contact us.

You agree to use our website only for lawful purposes. You must not attempt to gain unauthorised access, transmit harmful or malicious code, infringe the rights of others, or engage in any conduct that may damage, disable, or impair the website or its users.

All content on the Livora website — including logos, images, copy, and design — is the property of Livora and is protected under applicable intellectual property laws. Reproduction, distribution, or use of any content without written permission from Livora is strictly prohibited.

To the maximum extent permitted by law, Livora shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability in any matter shall not exceed the value of the order in question.

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Livora reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Your continued use of the website after any changes constitutes your acceptance of the new terms.

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

If you have any questions about these Terms and Conditions, please reach out to us at livora.helpline@gmail.com or call us at +880 1996-490747.